Our Privacy Policy

  Personal Information

Freshfields Agro, a company incorporated under the laws of India, having its registered office at House No 2 Bandipatti,Block Dhanupur, Handia, Allahabad Uttar Pradesh – India has, as a part of it objective, created a mobile application [and website] “The Freshfield (TFF)” (“The Freshfield Platform”) that facilitates it users registered on the The Freshfield Platform, to buy fresh fruits and vegetables across cities in India (“Services”).

What personal information do we collect from you?

In the registration process at site, TFF platform may collect the following personally identifiable information about you: Name including first and last name, email address, mobile phone number and contact details, Postal code, Demographic profile (like your age, gender, occupation, education, address etc.) and information about the pages on the site you visit/access, the links you click on the site, the number of times you access the page and any such browsing information.

In case of B2B, TFF platform may also collect the following information about B2B bodies: Business/Company Name, personal details of stakeholders, address, services etc.

 How do we collect information?

We collect information from the user when the user registers on TFF Platform, place an order, subscribe to a newsletter or enter information on our Site. We may offer email, app notifications, sms or other forms of communication to share information with the about certain promotions or features the application may choose to offer or about our affiliates, subsidiaries, business partners, advertisers and sponsors. You may receive such communication when you have registered as a user.TFF platform is not responsible for the privacy practices of such Web sites which it does not own, manage or control. The Site and third-party vendors, including Google, use first-party cookies (such as the Google Analytics cookie) and third-party cookies (such as the DoubleClick cookie) together to inform, optimize, and serve ads based on someone’s past visits to the Site.

Who has access to your information?

  TFF platform will not use your financial information for any purpose other than to complete a transaction with you. TFF platform does not rent, sell or share your personal information and will not disclose any of your personally identifiable information to third parties.All information that is collected, stored and disclosed to the TFF platformby the users is accessible only to authorised personnel and employees on a need-to-know basis. All employees and data processors, who have access to and are associated with the processing of Personal Information or Financial Information provided by users are obliged to respect the confidentiality of every user’s Personal Information or Financial Information.TFF platformmayshare consumer information on an aggregate with its partners or third parties where it deems necessary.TFF platformmay use this information to help investigate, prevent or take action regarding unlawful and illegal activities, suspected fraud, potential threat to the safety or security of any person, violations of the Site’s terms of use or to defend against legal claims; special circumstances such as compliance with subpoenas, court orders, requests/order from legal authorities or law enforcement agencies requiring such disclosure.

How do we use your information?

TFF platform will use your personal information to personalize your experience and to deliver the type of content and product offerings in which you are most interested and to improve TFF platform application in order to better serve you.TFF platform may also use contact information internally to direct its efforts for product improvement, to contact you as a survey respondent, to notify you if you win any contest; and to send you promotional materials from its contest sponsors or advertisers.TFF platform will use this information to preserve transaction history as governed by existing law or policy. TFF platform will also provide this information to its business associates and partners to get in touch with you when necessary to provide the services requested by you.

How do we protect your information?

TFF platform has implemented security policies, rules and technical measures, as required under applicable law including firewalls, transport layer to protect the Financial Information and Personal Information that it has under its control from unauthorised access, improper use or disclosure, unauthorised modification and unlawful destruction or accidental loss.By using this Site, you agree that TFF platform will have no liability for disclosure of your information due to errors in transmission or unauthorized acts of third parties. By using this Site or providing information, you agree that we can communicate with you electronically regarding security, privacy, and administrative issues relating to your use of the Site; and we can take adequate physical, managerial, and technical safeguards to preserve the integrity and security of your data till the time you use the Site or the services provided by the Site (directly or indirectly).

Changes in Privacy Policy

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the Site.

Contact Information

If there are any questions regarding this Privacy Policy, you may contact us using the information below.

Freshfields Agro,
House No 2 Bandipatti

Block Dhanupur, Handia, Allahabad,

     Uttar Pradesh, India -221503